Welcome to Loyaltex (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our manufacturing services.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with us. The information we may collect includes:
• Personal & Business Data: Name, company name, email address (e.g., when you fill out our contact or inquiry forms), phone number, and shipping/billing addresses.
• Project Information: Tech packs, design files, brand assets, and manufacturing specifications shared with us for production purposes.
• Automatically Collected Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information collected to:
• Process and fulfill your manufacturing orders, sample requests, and global shipments.
• Communicate with you regarding project updates, quality control, and general customer service.
• Send administrative information, such as order confirmations, invoices, and policy updates.
• Improve our website performance and optimize our service offerings.
• Protect our intellectual property and prevent fraudulent transactions.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal or business information to third parties. We may share information we have collected about you in certain situations:
• Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing, logistics and worldwide delivery (e.g., shipping carriers), and email hosting.
• Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Intellectual Property & Confidentiality
As a manufacturing partner, we understand the critical nature of your brand’s intellectual property. Any designs, tech packs, or brand concepts you share with Loyaltex are treated with strict confidentiality and are used solely for the purpose of executing your production orders.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal and business information. While we have taken reasonable steps to secure the data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent.
7. Your Privacy Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, request that your data be corrected or updated, or request that your personal data be deleted. To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
9. Contact Us
If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:
Loyaltex
Email: loyaltex1987@gmail.com
